Privacy Policy

Privacy Policy

Introduction

Welcome to https://lifetime-repair-guarantee.collision-talk.com (referred to as “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://lifetime-repair-guarantee.collision-talk.com.
  2. All applications and mobile apps associated with our brand.
  3. Services offered through our platform.
  4. Products that we provide or promote.

Please note that this policy does not extend to third-party platforms, applications, or services that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. We communicate with you via email, calls, texts (SMS), or other channels, including newsletters and promotional messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details associated with your user account, such as username, registration date, and security information.
  2. Payment Information: Data related to transactions, including payment method, billing address, and order history.
  3. Financial Information: Financial records, bank account details (if provided for direct payments), and transaction records.
  4. Purchase Information: Details of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our apps.
  6. Location Data: Information about your geographical location, which we may collect when you use our services.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  8. Social Media Information: User profiles and content shared on social media platforms when you interact with our social media accounts.
  9. Product Information: Data related to the products you show interest in or purchase from us.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for service enhancement. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

We employ cookies and similar tracking technologies for several essential purposes:

  1. Strictly Necessary: These cookies enable basic functions of our website and applications, ensuring they work as intended.
  2. Preference: They remember user preferences and settings, providing a personalized experience.
  3. Analytics: Used to collect statistics and insights about how users interact with our platform, helping us improve services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes identified in this policy or as required by law. Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption for secure data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal data from them.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure: Asking us to delete your personal data in certain circumstances.
  4. Restriction: Limiting our processing of your data for specific reasons.
  5. Portability: Obtaining a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for marketing or other purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.
  8. Filing Appeals/Complaints: You can file a complaint with us or relevant data protection authorities if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy or data protection, please reach out to us:

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of privacy and data security.